At CitroBio by SaniChem International and SaniChem International one our highest priority is the safety of our employees and customers. Many of our employees are working remotely, and currently we are not permitting visitors at our offices, manufacturing plant or warehouses providing the safest possible environment for our onsite team members.
Below are some updates on how we have been conducting our work, as well as technical solutions that are available for you to contact us and place orders.
Office telephones forwarded: All of our Managers have forwarded calls from their office phone to their cell phones. We have asked them to make this switch during business hours.
If you need immediate assistance, please call our offices and leave a message. We check our voicemail constantly.
Voicemail to email messaging: Any voicemail left for a manager on the phone system will send a copy of the voicemail to the Manager in their email inbox or will be sent to the sales support line.
International: 011- 941-359-1647
USA & CANADA: 800-332-1647 or 888-294-4316
Board meetings: All our board meetings are taking place virtually using the secure administrative portal, please review the instructions to reset your pw or if you are having technical issues using the portal, please request a new log via phone.
If you are a vendor, please mail your inquiries to:
SaniChem International / CitroBio by SaniChem International
PO BOX 51903
Sarasota, FL 34232
Due to COVID-19 we have implemented extra safety measures and steps to keep our customers, customers data and team safe. Our shipping department is working continuously to deliver your orders and quotes in a timely manner. Please allow 24 hours for our customer support team to get back to you.